WE ONLY ACCEPT RETURNS WITHIN 7 DAYS FROM THE DELIVERY DATE OF THE ORDER.
IF THE CUSTOMER WISHES TO RETURN AN ORDER, BELOW ARE THE STEPS TO FOLLOW:
STEP 1: In the Customer Account, click on Order Return Form.
STEP 2: Fill in all the necessary information required that will help speed up the investigation of your case.
STEP 3: Click Submit once order return form has been completed.
STEP 4: Customer may expect to get a reply from us within 24-48 hours via e-mail. They can also monitor their order return status via Customer Account Link >>>>> Order Return Status Tab. The status can either be approved or rejected for return.
STEP 5: If their order return form has been approved, they can expect to be reimbursed to their bank account of all the expenses they had incurred in the order. If the order return form is rejected, we will inform you via e-mail.